FAQ
Frequently Asked Questions (FAQ)
1. What services does StolenBricks.com offer?
We specialize in customizing sneakers, whether they are newly purchased from us or sent to us by you. Our customizations include adding personalized initials, changing lace colors, and incorporating unique designs to make your sneakers truly one-of-a-kind.
2. How do you ensure that customizations do not violate copyright laws?
We respect the intellectual property of original sneaker designers by only customizing sneakers that have been legally purchased. This means we either customize sneakers that you have purchased from the original designer/company or those you buy through us. Our customizations enhance the original product without infringing on the copyrights of the original design.
3. How do I request a custom design for my sneakers?
To request a custom design, simply contact us with your specific requirements. Include details like the initials you want, color changes, and any additional design elements. You can reach us at [your contact email] or call/text us at [your contact phone number].
4. What information do I need to provide for a customization request?
Please provide the following details:
Order number (if applicable)
Description of the customizations you want (e.g., initials, color changes, additional designs)
Your contact information (email address and phone number) for any follow-ups or clarifications.
5. How do you protect my personal information?
We implement various security measures to protect your personal information, including secure server technology, encryption, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Will my personal information be shared with third parties?
We do not sell, trade, or transfer your personal information to outside parties, except for trusted third-party service providers who assist us in operating our website and conducting our business. These providers agree to keep your information confidential. We may also disclose your information if required by law.
7. Can I opt-out of receiving promotional materials from StolenBricks.com?
Yes, you can opt-out of receiving promotional emails and newsletters at any time by following the unsubscribe link in the email or by contacting us directly.
8. How do cookies work on your website?
We use cookies to enhance your browsing experience. Cookies help us recognize your browser and remember certain information. You can disable cookies through your browser settings, but this may affect your ability to use some features of our website.
9. How can I contact StolenBricks.com for more information or support?
If you have any questions, need further assistance, or want to discuss a customization request, please contact us at:
StolenBricks.com